Ordering Information

Apartment Gifts
9990 Monroe, Suite 108
Dallas, TX 75220
Phone-214-904-0996
Fax Number-214-904-0405
apartmentgifts.com
Business Hours-- 9:30 am- 4:00 pm CST Monday-Friday

We have been helping apartment communities retain and welcome their residents since 1991. In 2007, we changed our name from North Dallas Business Services to Apartment Gifts to better reflect what we do. We welcome your comments and suggestions on new themes or products that will help you achieve your goals to service and reach out to your valuable residents.

How to Order: Please fax or email your first order. You can print out an order form or open a new window for the email order form from any page.
Mention our website to receive a 5% discount from the merchandise amount (first order only).

Minimums: Minimum order of 20 required for each item priced under $1.00.

Shipping Info: Orders are shipped via UPS. We do not offer free shipping for one reason, there is no such thing. Shipping costs are generated by the UPS system using weight, distance and box size.

Payment: Your invoice will be included in the carton with your order, with net 30 terms. We do not accept credit cards but if necessary payment can be accepted with paypal. An invoice will be emailed to you with instructions on how to pay with your credit card at the website. The charge will show on your credit card bill as Paypal*ApartmentGI. A finance charge of 1.5% will be assessed on past due invoices.

Delivery Time: Most orders are shipped within a day or two of receipt. Delivery period is 1-5 business days, depending upon your location.

Brochure: We do offer a small 3 to 4 page brochure. We update our products frequently which make catalogs obsolete quickly. We would rather save the cost and pass it on to our customers in lower prices.

Special Orders: Special requests can usually be accommodated. Feel free to offer suggestions, most of our slogans and new product ideas come from our customers.

Returns: Since the items are personalized, we do not accept returns.

Substitutions: We sometimes need to substitute food or candy items, they will be replaced with an item of greater or equal value.

Lease renewal and resident appreciation gifts include a ribbon handle, which easily slips over your residents' doorknobs.

Personalized card: Unless stated otherwise, each gift is accompanied by a personalized card from your management team. Most of our products can be adapted to any use, on the website we include in the item description some suggested slogans. See chart below to specify use (follow item number by code). For example, if you order item 90605P (Colorful tropical fish in a clear cellophane bag with candy.),the card would read:

We're fishing for a few great residents!
Join our community today!
from the staff of
Apple Apartments
(214)123-4567


"G" - GENERAL - Just the slogan with your community name and phone number
"W" - WELCOME - "WELCOME TO YOUR NEW HOME!"
"R" - LEASE RENEWAL - "PLEASE RENEW YOUR LEASE TODAY!"
"TR" - LEASE RENEWAL - "THANK YOU FOR RENEWING YOUR LEASE WITH US!"
"P" - PROSPECT - "JOIN OUR COMMUNITY TODAY!"
"L" - LOCATOR - "TELL YOUR CLIENTS ABOUT"
"LT" - LOCATOR - "THANK YOU FOR RECOMMENDING US!"
"A" - APPRECIATION - "THANK YOU FOR BEING A PART OF OUR COMMUNITY!"
"BD" - BIRTHDAY - "Happy Birthday to a Special Resident!"
** - Most all of our cards can be adapted to your own slogan

Apartment Gifts • 214-904-0996 • Fax: 214-904-0405
Updated 2/14/2016
jennifer@apartmentgifts.com